Team Leader – BPO

Lead a team of 15–20 voice executives for a domestic customer service process.

  • Location: Tiruchirappalli
  • Experience: 4–7 years
  • Salary: ₹4 – 6 LPA
  • Job type: Full-time
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Key responsibilities

  • Monitor team productivity and quality
  • Coach agents and conduct daily huddles
  • Manage rosters, attendance and escalations

What we're looking for

  • At least 1 year as Team Leader on paper
  • Experience in a voice process
  • Good reporting skills in Excel

Key skills

  • Team Management
  • Quality Monitoring
  • Excel
  • Coaching

Opportunities depend on active vacancies and employer eligibility criteria. Employment decisions are made by the employer, and placement assistance does not guarantee a job offer.

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